Your goal. One step at a time.
Get help with my hearing device
Start here
Ask for help with my hearing device
Tell the hearing office what is not working well.
Kiplet is free to use.
See the whole plan
Ask for help with my hearing device
Tell the hearing office what is not working well.
Check adjustments and repair costs
Ask whether adjustment or repair is offered and what it costs.
Arrange my hearing device visit
Confirm what you want to do and its full price before you agree.
Keep my device-care instructions
Save your instructions and any follow-up you agree on.
Ask the full price before you agree to care. Your plan can change after a visit.
See what to say
Start with this.
“Hi, I have a hearing device that needs help with fit, settings, or repair. Is that something your team can help with?”
Read this and wait for their answer.