Support

Help with your Kiplet account.

Kiplet’s public support is self-service today. These paths cover sign-in, backups, privacy, and account deletion without asking you to send private health details to a person.

Sign in

Kiplet uses the email address on your account. If a Kiplet Link has expired, request another one and open the newest message.

Open Kiplet sign-in →

Download a backup

After you sign in, Settings can download your saved account details as JSON or prepare a ZIP backup that includes uploaded original files.

The installed mobile app cannot download that backup directly. Open kiplet.health/settings in Chrome or Safari and sign in there.

Privacy and account deletion

Read what Kiplet keeps on the Privacy page. To permanently remove a Kiplet account, follow the signed-in deletion steps in Settings.

Read Privacy →Delete an account →

Medical help and emergencies

Kiplet support does not diagnose, prescribe, or provide medical care. Contact a healthcare professional for clinical questions.

For an emergency, call 911. For a mental-health crisis in the United States, call or text 988.

Current support boundary

Kiplet does not currently publish a support email or ticket form, and this page cannot contact a provider or change a provider’s records. Do not send health records to a personal email address or social account.

Need to get back to your care?